A year later, the company hired outside consultant Definity Partners to assist with implementing a comprehensive Kaizen system. For the first time, it began to track and review metrics critical to making and understanding the impact of changes. Setup reduction programs and 5S organization further contributed to efficiency. At first, all this paid off—big time. “My mandate was ‘10 years in 2.’ We needed to make up for 10 years of faltering at lean that fast to stay relevant,” Mr. Gleich notes. During that time period, productivity increased 20 percent, lead times were cut by 40 percent and scrap and rework were halved.